Beginner’s Luck Wins
DR SHAADY HARRISON | 3 minutes
Everyone knows it’s going to be a bloodbath.
In exactly ten minutes, an entire country of drivers is about to move over to the wrong side of the road.
It’s Sunday 3rd September, 1967, and after over two hundred years of driving on the left, Sweden has decided to switch to the right. As the radio counts down the final seconds to five o’clock, thousands of police officers and soldiers stand guard to deal with the consequences of asking nearly two million drivers to unlearn decades of instinct overnight.
But then something odd happens.
As the country braces for pandemonium, accidents go down.
Collisions plummet as people take their time, check twice and treat every junction they’ve been driving through for twenty years as though they’ve never seen it before.
In other words, Sweden has accidentally made its roads safer by turning a country of experts into beginners again.
The Expert Trap
Nobody misses being a beginner.
The first few weeks of a new job are a masterclass in feeling stupid: every name, process, acronym and weird unwritten rule has to be painstakingly learnt from scratch.
Arriving on the scene with fresh eyes, we see questions everywhere.
Fast forward six months and most of those questions have completely disappeared.
Thinking is expensive, so the brain builds mental models of every situation it’s seen before in order to avoid doing the same heavy lifting twice. These templates act as a kind of cheat sheet, turning past experience into a playbook that lets us recognise what we’re up against and decide what to do without having to start from zero every time.
It follows that expertise is the slow and steady accumulation of better mental shortcuts.
But shortcuts only stay useful when the road remains the same.
Old Habits Die Hard
Expertise works by teaching the brain what it no longer needs to pay attention to.
It nudges us into cognitive autopilot, allowing us to solve familiar problems with less and less thought.
As we go through life, we accumulate experiences that turn us into pros – we quickly learn how to get a toddler back to sleep, what solves a work problem and what fixes a bad day. As experts, we’re dab hands at recognising old problems.
But dab hands have a habit of reaching for old answers.
This is known as the Einstellung effect – a cognitive bias where the mind defaults to familiar solutions, making it harder to spot a better way of doing things. The more recognisable a problem feels, the faster the brain spits out the strategy that worked last time.
Generally speaking, expertise is brilliant at producing good thoughts.
But good thoughts have an unfortunate tendency of blocking even better ones.
Shake It Up
Expertise is indispensable – no one wants a surgeon treating a medical emergency as a chance to get creative.
But nobody wants one so pleased with their first diagnosis that they stop considering the alternatives either.
The best minds go through life with a beginner’s mindset, leaving just enough wiggle room for the possibility that they might be wrong. Cognitive flexibility turns that doubt into a second look, which stops the first good answer from pulling up the drawbridge before a better one’s had a chance to find its way through.
Certainty works beautifully right up until it’s wrong.
Deliberately putting a temporary ban on the obvious, asking the question everyone else stopped asking and bringing in a fresh pair of eyes can all disrupt the mental reflex leading back to yesterday’s answer.
Knowing what you’re doing is all well and good, but the best experts in the world keep hold of one rare and deeply inconvenient skill: the ability to start again.
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Bilalić, M., McLeod, P. & Gobet, F. Why good thoughts block better ones: the mechanism of the pernicious Einstellung (set) effect. Cognition, 2008, 108(3), 652–661.
Luchins, A.S. Mechanization in problem solving: the effect of Einstellung. Psychological Monographs, 1942, 54(6).
Dane, E. Reconsidering the trade-off between expertise and flexibility. Academy of Management Review, 2010, 35(4), 579–603.
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About The Author
Shaady Harrison is a British medical doctor, writer and executive advisor specialising in the intersection of psychology, calm and performance.